Archive for November 2nd, 2007

The management retreat: fair or foul

As a communicator, I always find management retreats are a field of flowers - and landmines.

Flowers: there is never a better opportunity to take measure of the important performance markers for your organization:

  • past and ongoing corporate priorities
  • the senior executives’ policy, program and organizational obsessions
  • the particular management and performance concerns of your boss and/or the head of your agency
  • A management retreat also offers the opportunity to:

  • improve your personal relationship with the other managers through side meetings
  • identify opportunities where your team can add value to other managers’ work
  • demonstrate the ongoing value of your comms shop and secure your financial and human resources
  • establish comms as a top-line priority
  • Landmines: if you don’t remain alert and participate throughout the management retreat, you can end up bearing a heavy burden:

  • it is very easy to say that communications is an essential component of every organizational priority - and that leaves you responsible for everyone’s success
  • realizing that there are poisoned relationships between your key contacts and senior management
  • falling victim to budget “restructuring”
  • harming your professional reputation through heavy drinking
  • In addition, most communicators spend their every day with their head buried in operational detail: we have little time to look at the larger management priorities.

    This can be a tremendous risk for communications manager, especially at a management retreat. You have to arrive prepared, and that means being aware of:

  • your unit’s budget pressures
  • the government’s budget priorities
  • trends in management and performance measurement in the government
  • your colleague’s organizational concerns, which may be bubbling just under the surface
  • organizational perception of your unit’s capacity and performance
  • Otherwise, that landmine could end up exploding.