Archive for June 23rd, 2008

Senior Leader Shows Communicators Some Love

Ooohhhh. Jim Lahey, “you had me at hello.”

This month, the Deputy Secretary to Cabinet at the Canadian Privy Council Office (org chart) wrote a short opinion column on the renewal of the communications functional community for Canadian Government Executive.

“… The relatively recent influx of new recruits has brought new ideas and vitality. The presence of more Generation X and Y communicators will facilitate the use of new technologies to engage the Canadian population. As we move to realizing some of the potential of Web 2.0 and the promise of more truly collaborative and open government, the need for technological virtuosity will only grow. At the same time, however, having a generally younger workforce has implications on institutional memory and continuity. This clearly speaks to a need within the community to develop effective knowledge transfer tools as well as robust development mechanisms such as mentoring …”

“… Of course, crossing professional boundaries needs to be broadly encouraged. Effective long-term renewal demands that greater effort be made to “ventilate” the public service and to break out of the bubble within which the institution occasionally functions. In many respects, the most important thing that communicators can bring to the table is a better understanding of, and connection with, Canadians.

At its heart, effective communications is about appreciating how ideas will play in the “real world.” Communicators need to be plugged into the interests and priorities of stakeholders, organizations and the public at large. There is a clear need for greater cross-pollination of ideas that can only be achieved through more effective engagement and mobility between sectors. Communicators must be at the forefront of driving change in this area …”

If you’re in the IS community in the Canadian Public Service, you should read this.